Why does it say "doesn't exist or you no longer have access"?

What the message means, and what to do.

Works in: the web app at my.humbleai.com

Short answer

Humble shows This task doesn’t exist or you no longer have access to it when it can’t show you something. It was deleted, someone removed your access, or you are signed in with a different email from the one it was shared with.

What you see

The same message shows for notes and contacts.

Why it happens

  1. It was deleted. Only the owner can delete a task or note.
  2. Your access was removed. The owner or an Admin took you off it.
  3. Your access came another way, and that ended. For example, it was shared with your company domain and you changed jobs.
  4. You are signed in with another email. Sharing goes to an email address. Sign out and sign in with the email it was shared with.
  5. The link is wrong. Check you copied all of it.
  6. It is someone else’s contact. Contacts are private.

If you are offline or Humble can’t load, you can see the same message. Reload the page to check.

Questions

How do I get access back?

Ask the owner to share it with you again, using the email you sign in with.

Can I see who deleted it?

No. Once something is deleted, Humble can’t show it.

Last checked against the Humble app: 17 October 2026.