Problem
A new client asks for similar work, and you can’t recall what you did last time.
Steps
- Assign each open task to its new owner.
- Write a note for yourself: what worked, what to change and who helped. Tag it
#Lessons. - Keep the people you met as contacts.
- Ask the client if you can share the story of the work.
Test Could you explain this work to a new client in two minutes?
Result Each job makes the next one easier to win.
